![]() A couple of notes: Make sure the client is set up to retain their password otherwise, you will have to constantly ask them for it so you can connect. The Partner List also allows for connection with a client even if the user is not present. With this list, you can quickly connect to a client, so long as TeamViewer is installed on their system. If you have clients you frequently connect to, I highly recommend using the Partner List. For the client to view the recorded file, it must be copied to the client (they can’t access it from within TeamViewer itself). Just click Extras | Record | Start (during a remote session) and then Extras | Record | Stop. TeamViewer makes recording sessions simple. It can also help you remember how you did something, when it was a little off the beaten path. You can use it to send clients a video of how something is done (when an issue is a common end-user error that you don’t always have time to deal with). ![]() I have found this feature to be an amazing help. And if you’re trying to decide between TeamViewer and another remote support tool, maybe this will help tip the scales. Here are five power tips for those who need more from TeamViewer. It’s only a matter of knowing the features and options are there. But if you want to get as much as you can out of the experience, you’re in luck. Of course, you can go your entire career using the bare minimum of TeamViewer features and options. Not only is it a reliable tool for handling typical remote support, it also includes a few features that other remote support solutions don’t have. TeamViewer is one of those tools that quickly becomes indispensable. Jack Wallen looks at a few of the best ways to put TeamViewer to work. TeamViewer is a versatile remote support and desktop sharing program - and it offers some features that other tools lack. TeamViewer will typically work without any additional firewall configuration between devices on any computer network (and even between different ones), as long as both are connected to the Internet.Five power tips for using TeamViewer for remote support tasks When you’re done accessing your remote computer, close the window to end the session.TeamViewer enables you to send these special keys and combinations through its software Actions menu.) (Note: For security reasons, some keys and key combinations won’t go directly to your remote host, like Ctrl-Alt-Del for Windows. The software will take your local input and send it to your remote computer, which will then send its display back to your current device in real-time. Use the keyboard/mouse/touchpad/touchscreen of your current device to interact with it as you normally would. Your remote computer’s display will appear in a window, just as if you were sitting directly in front of it.Double-click the name of the remote computer that you want to connect to. A list of computers associated with your account will be appear in the My Partners list one of them will be the host computer that you configured earlier.Enter your TeamViewer account login credentials, and log in.The second computer will now be running listening software that waits for approved devices to connect to it, and can also connect to other computers you configure. Fill in the username and password that you created previously, and then click Next. ![]() Select I already have a TeamViewer account.Once the download is complete, launch the app’s installer. ![]() Download TeamViewer from the company’s website or from PCWorld’s Downloads to another computer that you want to connect to or from.Install the Software on the Second Computer The computer will now be running listening software that waits for approved devices to connect to it, and that can also connect to other computers you configure. Fill in a username, email address, and password to create the account, and then click Next. Now you need to create a Teamviewer account, to permit easy, secure access to any of your devices that you want to reach.Click Next, set a descriptive name and password for the computer, and click Next again. The app will prompt you to set up unattended access.For installation type, select Yes to install the host listening software on the current computer then click Next.Accept the license and usage agreement by selecting both checkboxes and clicking Next.For personal use, select personal/noncommercial and then click Next.After completing the download, launch the installer.In most cases, the full version will suffice it’s free for noncommercial users. Download the TeamViewer app from the company’s website or from PCWorld’s Downloads to the computer that you want to control remotely.Install the Software on the First Computer
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